Shipping & Returns

All orders are dispatched first class post in plain packaging.

Postage for returned item will be paid for by the customer, no items will be accepted unless faulty and unopened with in the 14 days from the order date.

Postage will be paid by customer.

Delivery

Please note our Christmas Delivery Information for orders over the holiday period

Royal Mail Tracked – £3.95 / 1 – 3 working days – FREE over £30

Interlink Express 24 – Guaranteed Next Working Day – £5.95 / 1 working day – FREE over £60

Europe – Royal Mail Overseas Airmail / Other Courier – £10.00 / 3 – 7 Working Days – FREE over £100

UK Based Orders

Royal Mail Tracked Delivery– Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail Terms & Conditions for Royal Mail Tracked)

Interlink Express 24 Guaranteed Next Working Day Service– Guaranteed to arrive Next Working Day Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to re schedule your delivery to suit you!) Deliveries are normally between 9am – 6pm.

International Orders– International orders usually arrive within 3 to 7 working days.

PLEASE NOTE:that if you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.

Shipping & Returns